Glamia care
Policies, plainly put.
Review Glamia’s terms, privacy, refunds, returns, and shipping policies before you shop.
Terms & Conditions
Glamia is a brand name owned and operated by SHREE SHAYAM HOSIERY. Glamia’s Platform includes https://glamiastore.com/, its mobile site, and app. By using it, you agree to provide accurate information, follow applicable law, and respect Glamia’s intellectual property. Orders become legally binding once accepted. These terms are governed by the laws of India; the jurisdiction field in the supplied policy document still needs confirmation before production.
Privacy Policy
Glamia may collect account, contact, identity, address, order, transaction, preference, and relevant payment information to provide services, support orders, personalise the experience, communicate updates, prevent fraud, and meet legal obligations. The Glamia Employees app also processes employee IDs, names, staff emails when supplied, permissions, sessions, and work activity needed for assigned staff workspaces; employee accounts are created and managed by Glamia administrators. Developer and privacy contact: SHREE SHAYAM HOSIERY (Glamia), support@glamiastore.com. Information may be shared with affiliates, sellers, logistics providers, service providers, payment providers, and authorities where lawful. Users can access, update, or request deletion of their information, subject to legal and operational retention needs.
Refund & Cancellation Policy
Eligible undispatched orders can be cancelled. For settled payments, Glamia records a verified original-payment refund case and restores purchased store credits separately. Customer orders show queued, processing, confirmed or needs-review progress. Damaged, defective, or not-as-described items should be reported to customer service within 7 days of receipt. Refunds following physical returns require approval and courier collection or warehouse receipt. Provider confirmation does not mean the bank has posted the funds; bank posting time varies.
Return Policy
Eligible returns or size exchanges may be requested within 7 days of the recorded delivery. Purchased-item eligibility applies. An eligible size exchange immediately places a linked zero-value replacement for normal packing and delivery; original-item collection is arranged separately. For returns, refunds require approval and confirmed courier collection or warehouse receipt plus payment verification. Care arranges manual pickup; a printable label becomes available after courier tracking is saved. Contact care for no-printer or missed-pickup help. Provider confirmation does not guarantee immediate bank posting.
Shipping Policy
Shipping is free. Dispatch normally takes 1–2 business days. After dispatch, delivery normally takes 2–3 business days in Delhi and 7–8 business days elsewhere in India. These are estimates, not courier-confirmed dates. Pre-orders follow their stated release date. Delivery is attempted at the address supplied at purchase. Courier booking and tracking are arranged manually.
Contact Glamia support for help with an order or a policy request.